DIR Esportiu Rocafort in Eixample (Barcelona)

The gym offers a wide variety of classes and a generally nice atmosphere. Many users appreciate the spaciousness and the friendly staff, who make everyone feel at home. The location is convenient and easily accessible, which is certainly a plus. However, there are numerous complaints regarding the state of the equipment; many machines seem worn out and often require maintenance. The neglect of cleanliness, particularly in the changing rooms and showers, has also been noted by multiple reviewers. Users have mentioned issues with the air conditioning and ventilation, especially during peak hours, which makes workouts less enjoyable. It's frustrating to see problems like these when the potential for a great experience is there. Overall, while there are many redeeming qualities, significant improvements are necessary for maintenance and cleanliness to sustain member satisfaction in the long term. Another point of concern is the pricing; some users feel that additional charges for services they did not sign up for, such as an insurance fee, are misleading and frustrating. This has led to a sense of distrust among longtime members. There is a clear feeling of dissatisfaction regarding how recent management changes have affected member relations. Long-time members feel undervalued and disconnected from the services they once enjoyed. The need for better communication from management is evident. Nevertheless, the gym has a good selection of fitness classes, and overall, many clients still appreciate the ambiance and dedication of the staff. With the right changes and improvements, this gym could become an exceptional fitness hub in the community.