Diagonal DiR in Sarrià-Sant Gervasi (Barcelona)

The DiR Diagonal gym offers a wide range of facilities and classes that could appeal to various fitness levels. With an impressive swimming pool and well-equipped gym areas, it creates a good environment for both casual and serious athletes. The atmosphere is generally friendly and welcoming, with many users noting the supportive nature of the trainers. This friendliness can encourage newcomers to explore different classes and find the right routine for them. However, it's clear from recent reviews that there are significant concerns, particularly with customer service and cleanliness. Many users have reported their dissatisfaction with the reception staff, citing long wait times and a general lack of helpfulness. The cleanliness of the facilities has also been called into question, with several mentions of dirty showers and changing rooms. Users expect a higher standard of hygiene, especially considering the gym's pricing. The gym also attracts large crowds during peak hours, which can lead to an overcrowded environment, making it difficult to access equipment and participate in classes. This aspect can detract from the overall experience, especially for those looking for a more serene workout setting. Some feedback indicates that the management should consider better controlling the number of memberships or access during busiest times to improve the experience for all members. In summary, DiR Diagonal has a lot of potential with its excellent facilities and professional trainers; however, it needs to address its notable service and cleanliness issues to fully satisfy its members.